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About the sending of mail during year-end and New

About the sending of mail during year-end and New Year holidays

The following items will not be available for mailing from Sat., 12 28, 2019 to Sun., 1 5, 2020. 

・ Registration Card (both new issue and re-issue)
・ Re-issue of password (for mail service)
・ Confirmation of registration details
・Pre-registration Form (Request by Post)

Western Union International Money Transfer Service via Convenience Stores is available everyday during year-end and New Year holidays.

FamiPort service hours: 9:00am to 9:00pm (Available 7 days a week)
DSK International Money Transfer Support Center: 9:00am to 10:00pm (Available 7 days a week)
Toll Free Number: 0120-3630-44

We apologize for the inconvenience and appreciate your understanding.

Thank you for using the Western Union International Money Transfer Service via Convenience Stores.

Notice of Maintenance (November 3 2019)

We will undergo system maintenance as specified below.
During the maintenance, the Western Union International Money Transfer Service via Convenience Store will be unavailable.
We apologize for any inconvenience caused and appreciate your understanding.

【Scheduled date and time】 November 3 2019, from 14:30 to 18:00

・It is not possible to pre-register for the service on the website.
・Money transfer procedures through Famiport or the website, as well as payment of money transfers at convenience stores will not be possible.
Also, regarding transactions in which funds have already been sent, it will not be possible to receive the funds in the destination to which they were sent.

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The maintenance operations have been concluded.
Services are now available for use.

We apologize for the inconvenience and we look forward to your continued patronage of our services.

Notice of Maintenance (October 17 2019)


We will undergo system maintenance as specified below.
During the maintenance, the Western Union International Money Transfer Service via Convenience Store will be unavailable.
We apologize for any inconvenience caused and appreciate your understanding.

【Scheduled date and time】 October 17 2019, from 1:00 to 5:00

Login on the website as well as the "simulation of the amount of money received/amount of money transferred" cannot be done.


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The maintenance operations have been concluded.
Services are now available for use.

We apologize for the inconvenience and we look forward to your continued patronage of our services.


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Inquiries about our services

International Money Transfer Support Center 0120-3630-44 (Toll Free: Mobile phone/PHS are also accepted)

9:00-22:00, everyday

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